Terms and Conditions of the Templates (T&C)
Article 1 - General scope and subject matter of the contract
The following terms and conditions (T&C) govern the relationship between you as a customer and our company while interacting through our website https://flower-jewelry.com and/or on our Flower Jewelry app.
Placing an order and/or interacting on our website and/or app means that you expressly accept these T&C without reservation or objection.
Our company has the right to modify or adapt these T&Cs at any time and without prior notice. These T&Cs are directly applicable as soon as they are published on our website and/or app and/or sent to you by any means.
Please read these T&Cs carefully before using, interacting with or accessing our website and/or app.
By agreeing to these Terms and Conditions, you warrant to us that you have reached at least the legal age of majority in your country, state or province of residence. If you are a minor you grant us that you have full rights and consent of your legal representatives to use our services.
You do not have the right to use our services, website and/or application for illegal or unauthorised purposes.
You must not attempt to hack, alter the use or functions of our services, submit viruses or otherwise direct or attempt to direct any other type of attack towards our services. You must also not attempt to undermine the integrity of our services.
Article 2 - Ordering process
Our company may or may not require our customer to register first to enable us to fulfil your order.
2.1 Registration
If registration is required to place an order on our website and/or application, the customer must first register by creating an account. To do so, the customer must complete the registration form available on our website and/or app. The customer will choose a username and password linked to a valid email address.
In doing so the customer agrees that he/she will keep his/her credentials confidential, secure at all times and will not communicate them to any third party.
Unregistered orders can also be processed on our website.
The customer must keep their credentials confidential at all times and must not share their credentials with anyone.
Our company will not be responsible for any unauthorised use or access to the customer's account, including if fraudulent orders are placed using the customer's account or bank details.
The delivery address must be as precise as possible (address and building number, floor number, access code, etc.). Our company will not be held responsible in case of delivery failure when the delivery data is partial, false, fraudulent or erroneous.
2.2 Ordering process
The customer chooses the desired products or articles directly from our website https://flower-jewelry.com.
By choosing "Delivery", the customer will fill in their postcode and address to verify whether or not they are in an area where a delivery method is available.
Delivery" may require the customer to pay any additional fees (insurance, shipping costs, express delivery, next day delivery, same day delivery, courier delivery...).
In the customer basket you will be able to review and check your order before making the final payment.
2.3 Product availability and product description
The availability of products and articles is subject to change and modification without prior notice. If a product is out of stock, we will do our best to inform our customer about this. We may also stop selling any item or product at any time without notice.
The description and detail of our products and items may not be accurate and may be changed at any time without notice.
Our company's items may be available in limited quantities or for a limited period of time only. Our company reserves the right to limit the sale of some products or items to certain geographic areas, provinces, states or countries or jurisdictions. Our Company may also restrict the quantity of products or items that a customer may purchase at any one time.
Article 3 - Delivery service is not available everywhere.
Delivery service is not available everywhere, the customer must insert his postcode or address to obtain information on the actual availability of the delivery service.
The customer must provide true and accurate address information to obtain confirmation of his order by our company. Therefore, you will get the cost at the payment step once the delivery address is provided.
Upon receipt of your package by your postman or any other carrier, you should carefully check for any damage or problems. If you find your item or product defective or damaged during transport, you should contact us immediately at our email address isedas@icloud.com and send us pictures of the defective item and packaging.
The customer must inform our company of any problems within 24 hours after delivery of the package.
Article 4. - Price
The applicable prices are shown before the order process is completed.
Prices are shown in €, these prices include VAT and other taxes.
Any change in taxes will be directly applicable to the products.
Regarding price changes or modifications, our company reserves the right to change any price or rate at any time and without prior notice.
Article 5 - Payment
The available payment methods will be displayed to the customer at check-out, electronic payment will be displayed only if available.
All your bank details, credit card details and other payment methods are encrypted and are never stored on our website and/or application. We use third party solutions to process your payment.
Article 6 - Invoicing
Our company will issue, in accordance with applicable laws and regulations, an invoice or any other financial document when your order has been processed by our services. This document will be sent to you by e-mail and/or placed in the package containing your order.
Our company has the right to refuse and cancel any order placed on our website and/or application without prior notice or justification. If so, our company will issue a refund in the initial payment method used by the customer.
To ensure a correct billing process the customer must provide us with true, accurate and correct information and data. The customer must keep the billing information up to date and accurate.
Article 7 - Guarantees
We will do our best to fulfil the order placed by the customer.
In case of missing or unavailable products, we will inform the customer as soon as possible.
In the event of a defective product, the customer must inform us as soon as possible at the time of delivery within 24 hours of delivery. In such cases, the customer may request the replacement of the product or a refund.
Article 8 - Liability
Our company cannot be held responsible in the event of network interruption, virus, external access, fraudulent use of payment methods or any other type of technical problem or fraudulent access...
Article 9 - Third party links, external links
Some of the content available on our website and/or application may include materials from third parties and external sources. Third party links on our websites and/or applications may direct you to websites outside of our control that are not affiliated with us. We are not responsible for monitoring or reviewing the content or accuracy of third party websites or external sources.
Therefore, we are not responsible for any harm or misuse by accessing third party links or external links or sources on our website and/or app.
Please read our privacy policy carefully on how to deal with third parties' privacy policy, terms and conditions and cookie policy.
Article 10 - Disclaimer of warranties
By using our website and/or application, you agree that we shall not be liable if the information on our services is not accurate, true, complete or correct. The information and data provided in our services are provided for illustrative and informational purposes only and should not be used to make decisions. Further advice and information should be sought before making any serious decisions. You use our services at your own risk.
Our company reserves the right to change any content or products/items available on our services without notice, but our company has no obligation to update any content available on our services.
In addition, our company does not guarantee that use of our services will be error-free, timely, secure or uninterrupted. You agree that we may remove services from time to time or add new services without notice.
Our services and our products and goods are delivered and provided to customers on an "as is" and "as available" basis for their use, without warranties or conditions of any kind.
In no event shall our company's personnel, employees, staff, agents, interns, etc., be liable for any loss, claim, injury, indirect or direct damage, incidental, punitive or special damages of any make or kind. This includes loss of profits, revenues, data or savings, whether based on tort, contract, liability or otherwise.
Article 11 - Indemnification
As a customer of our company, you agree to indemnify, defend and hold us harmless from any claim or demand, including attorney's fees made by a third party due to your breach of these T&Cs or any other document that is binding between you and our company.
Article 12 - Severability
If any part, article or document of these T&Cs or any other binding document between you and us is determined by a competent jurisdiction to be illegal, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable part shall be deemed severed from these T&Cs; such determination shall not affect the validity and enforceability of any other remaining provisions.
Article 13 - Termination
All obligations and liabilities of the parties that occurred prior to the date of termination shall survive the termination of this agreement.
These T&C are effective unless terminated by our company or by the customer.
The customer may notify our company that they no longer wish to use our services or may simply stop using and/or accessing our services, websites and/or application.
Our company may terminate this agreement at its sole discretion at any time and without notice, whereby the customer shall remain liable for any remaining amounts owed to our company.
Article 14 - Applicable law and jurisdiction
These T&Cs are governed by article 21.2 of Law 34/2002 of 11 July 2002 on information society services and electronic commerce, as well as by article 16 of the European Union e-privacy Regulation 2017/0003.
Any questions arising from these T&C with respect to, inter alia, their validity, interpretation, execution, consequences, etc., shall be defended before the relevant jurisdiction.
The relevant jurisdiction is the Court of Valencia.
Article 16 - Contact Information
If you have any questions about these Terms and Conditions, you can contact us directly at: isedas@icloud.com